ICT Customer Support Officer

ANZSCO 313112STSOL

Subclass 190, 491 invitation rounds, points cut-offs & EOI trends

As of 11 October 2024, subclass 190 invitations for ICT Customer Support Officer (ANZSCO 313112) were issued at 85 points.

Personal report

Checking your access…

01

Latest invitation rounds

Subclass 190

85pts

11 Oct 2024

Unchanged · 2 rounds so far this FY

See full round history

Subclass 189 wait estimates · — EOI pool

Not enough recent rounds to compute a wait estimate for this subclass.

189 estimates are most reliable; 190 and 491 outcomes depend heavily on state nomination policy, occupation lists, and per-state quotas, which this model does not directly incorporate.

03

Check my score

Can I get invited for ICT Customer Support Officer with my points?

04

189 Invitation Predictions

What points and Date of Effect may be needed for ICT Customer Support Officer in the next 189 round?

Calculate invitation predictions

Compare all occupations

See the predicted cutoff score and Date of Effect for ICT Customer Support Officer if a given number of 189 invitations are issued in the next round.

05

Cut-offs & capacity

Minimum Points Invited

All sources · 2 data points

Points Summary

Highest

85

Lowest

85

Average

85

Across 2 federal rounds

Point Reality Gauge

Legal minimum vs actual invited

Minimum (65)Actual (85)

Key Insights for ICT Customer Support Officer

  • Points are stable. The minimum invited score has remained consistent over recent rounds. Expect similar thresholds in the near future.

  • 2 rounds so far in FY24-25. ICT Customer Support Officer has been included in 2 invitation rounds this financial year. More rounds generally indicate sustained demand from the Department.

06

A profile of the invited

07

EOI data

How many people are ahead of me in the EOI pool for ICT Customer Support Officer?

EOI Pool Distribution (All Subclasses)

06/2026 snapshot · 753 submitted EOIs in queue

Peak Points

70

At 85+ pts

191

Below Cutoff

562

EOI Submission Trends

Feb 24 – Jun 26

Latest

753

MoM Change

-16 (-2.1%)

Peak Month

Nov 25 (861)

EOI Queue Age

Backlog by submission month — 06/2026 snapshot

Counts may differ from the EOI pool total. "Month Submitted" reflects the last submission date, and the Qlik data model may distribute EOIs across multiple months. Use this chart for relative distribution, not absolute queue sizes.

In Queue

753

Oldest Waiting

Jun 24

Total Invited

22

Invitation Trends

May 24 – Jun 26

Latest

12

MoM Change

+1 (9.1%)

Peak Month

Jun 25 (20)

08

Round history

Round History

  • 190SACommunity
    85
    Est. Invitations
    ·
    Salary
    💰-
    ·
    DOE / EOI
    offshore
  • 190SACommunity
    85
    Est. Invitations
    ·
    Salary
    💰-
    ·
    DOE / EOI
    offshore
FederalSkillSelectOfficialState governmentCommunityCrowdsourced
09

190 / 491 state nominations

Which states nominate ICT Customer Support Officer for 190 or 491?

190/491 State Nominations

EOI queue & eligibility per state for this occupation

NSW?Unknown

99EOIs

Peak Bracket

70pts

Above Cutoff85

21(21%)

28M Trend

880%

Points Distribution

Queue Trend (28M)

VICEligible

182EOIs

Peak Bracket

80pts

Above Cutoff85

47(26%)

28M Trend

2471%

Points Distribution

Queue Trend (28M)

Invited & Lodged (28M)

QLD?Unknown

52EOIs

Peak Bracket

65pts

Above Cutoff85

12(23%)

28M Trend

2450%

Points Distribution

Queue Trend (28M)

Invited & Lodged (28M)

SA?Unknown

247EOIs

Peak Bracket

80pts

Above Cutoff85

66(27%)

28M Trend

23600%

Points Distribution

Queue Trend (28M)

Invited & Lodged (28M)

WA?Unknown

63EOIs

Peak Bracket

70pts

Above Cutoff85

13(21%)

28M Trend

6200%

Points Distribution

Queue Trend (28M)

TAS?Unknown

43EOIs

Peak Bracket

70pts

Above Cutoff85

9(21%)

28M Trend

4100%

Points Distribution

Queue Trend (28M)

Invited & Lodged (28M)

NT?Unknown

74EOIs

Peak Bracket

70pts

Above Cutoff85

20(27%)

28M Trend

1320%

Points Distribution

Queue Trend (28M)

Invited & Lodged (28M)

ACT?Unknown

96EOIs

Peak Bracket

70pts

Above Cutoff85

29(30%)

28M Trend

3100%

Points Distribution

Queue Trend (28M)

EOI counts may include multi-state nominations.

10

Common questions

What are the latest 190 and 491 cut-offs for ICT Customer Support Officer?

For ICT Customer Support Officer: subclass 190 was last invited at 85 points (11 October 2024).

How do I compare to applicants who got invited for ICT Customer Support Officer?

For state nomination (subclasses 190 and 491), invitations go by profile — not your place in the EOI queue. ImmiTrend's Check My Score shows how your points, English, salary, partner status, onshore/offshore status and NAATI compare to the people who were actually invited for ICT Customer Support Officer, so you can see where you match and where you fall short. Based on community-reported invitations; for reference, not a guarantee.

Which states nominate ICT Customer Support Officer for 190/491?

ICT Customer Support Officer has state-nomination activity in: VIC. State lists and quotas change each program year — check each state's official list.

How often are ICT Customer Support Officer invitation rounds held?

ICT Customer Support Officer has had 2 invitation rounds so far in FY24-25.

Related occupations

This unit group 3131

Last updated 30 June 2026Sources:OfficialEstimated

Community-reported and estimated figures are indicative and may be incomplete — treat them as a guide, not a guarantee. Official figures come from Home Affairs / SkillSelect.

General information only — not migration advice.

Compiled by ImmiTrend from official SkillSelect data.