ICT Customer Support Officer· ANZSCO 313112

STSOL

Subclass 190, 491 invitation rounds, points cut-offs & EOI trends

Latest invitation rounds

Subclass 190

invited at 85 pts on 11 October 2024

unchanged from previous round · 2 rounds so far in FY24-25

Subclass 491

No recent invitation round on file.

Subclass 189 wait estimates · — EOI pool

Not enough recent rounds to compute a wait estimate for this subclass.

189 estimates are most reliable; 190 and 491 outcomes depend heavily on state nomination policy, occupation lists, and per-state quotas, which this model does not directly incorporate.

Latest Points (190)

85

Unchanged

Last Invited

11 October 2024

Subclass 190

FY24-25 Rounds

2

rounds so far this FY

Trend Direction

Stable

Points steady over recent rounds

Check My Score

Enter your points and date of effect to see your queue rank, estimated wait time, and invitation probability — not just a likelihood score.

Calculate invitation predictions

Compare all occupations

See the predicted cutoff score and Date of Effect for ICT Customer Support Officer if a given number of 189 invitations are issued in the next round.

EOI Submission Trends

Feb 24 – May 26

Latest

769

MoM Change

-39 (-4.8%)

Peak Month

Nov 25 (861)

Invitation Trends

May 24 – May 26

Latest

11

MoM Change

+1 (10.0%)

Peak Month

Jun 25 (20)

EOI Pool Distribution (All Subclasses)

05/2026 snapshot · 769 submitted EOIs in queue

SkillSelect ↗

Peak Points

70

At 85+ pts

189

Below Cutoff

580

EOI Queue Age

Backlog by submission month — 05/2026 snapshot

Counts may differ from the EOI pool total. "Month Submitted" reflects the last submission date, and the Qlik data model may distribute EOIs across multiple months. Use this chart for relative distribution, not absolute queue sizes.

SkillSelect ↗
≥

In Queue

769

Oldest Waiting

May 24

Total Invited

21

Likelyⓘ

~39.6 yr ~ ~86.8 yr

Jan 2066~39.6 yr
Mar 2113Likely
Jan 2460~433.6 yr
Estimated wait based on monthly invitation rate variance. By the 25th percentile mark, there's a 25% chance you'll have been invited. By the 75th percentile, 75% likely.

Point Reality Gauge

Legal minimum vs actual invited

Minimum (65)Actual (85)

Key Insights for ICT Customer Support Officer

  • ↔

    Points are stable. The minimum invited score has remained consistent over recent rounds. Expect similar thresholds in the near future.

  • ℹ

    2 rounds so far in FY24-25. ICT Customer Support Officer has been included in 2 invitation rounds this financial year. More rounds generally indicate sustained demand from the Department.

Minimum Points Invited

All sources · 2 data points

Points Summary

Highest

85

Lowest

85

Average

85

Across 2 federal rounds

A profile of the invited

Period:
n =
2

community-reported invitations, spanning 0 onshore and 2 offshore.

Median pts

85

Most common

85(2×)

Invitation points

Five-point bins, with the median annotated in amber.

Where they were

Onshore vs. offshore at time of invitation.

0%onshore

Salary

Disclosed by 0 of 2 contributors

No salary self-reports for this scope.

Partnered status

The four points-claim categories.

Partner English2100%

English

Self-claimed proficiency points (0 / 10 / 20).

NAATI / CCL

Credentialled community language points.

Community-reported invitees only — applicants who weren't invited aren't here. Cells with fewer than 5 contributors are hidden for privacy. A portrait of the cohort, not a recipe.

Round History

  • 190SACommunity
    85
    Est. Invitations
    —
    ·
    Salary
    💰-
    ·
    DOE / EOI
    offshore
  • 190SACommunity
    85
    Est. Invitations
    —
    ·
    Salary
    💰-
    ·
    DOE / EOI
    offshore
FederalSkillSelectOfficialState governmentCommunityCrowdsourced

190/491 State Nominations

EOI queue & eligibility per state for this occupation

NSW?Unknown

103EOIs

Peak Bracket

70pts

Above Cutoff ≥85

21(20%)

27M Trend

↑ 920%

Points Distribution

Queue Trend (27M)

VIC✓Eligible

183EOIs

Peak Bracket

80pts

Above Cutoff ≥85

47(26%)

27M Trend

↑ 2500%

Points Distribution

Queue Trend (27M)

Invited & Lodged (27M)

QLD?Unknown

52EOIs

Peak Bracket

70pts

Above Cutoff ≥85

11(21%)

27M Trend

↑ 2450%

Points Distribution

Queue Trend (27M)

Invited & Lodged (27M)

SA?Unknown

249EOIs

Peak Bracket

80pts

Above Cutoff ≥85

64(26%)

27M Trend

↑ 23800%

Points Distribution

Queue Trend (27M)

Invited & Lodged (27M)

WA?Unknown

65EOIs

Peak Bracket

70pts

Above Cutoff ≥85

13(20%)

27M Trend

↑ 6400%

Points Distribution

Queue Trend (27M)

TAS?Unknown

45EOIs

Peak Bracket

70pts

Above Cutoff ≥85

9(20%)

27M Trend

↑ 4300%

Points Distribution

Queue Trend (27M)

Invited & Lodged (27M)

NT?Unknown

76EOIs

Peak Bracket

70pts

Above Cutoff ≥85

19(25%)

27M Trend

↑ 1380%

Points Distribution

Queue Trend (27M)

Invited & Lodged (27M)

ACT?Unknown

101EOIs

Peak Bracket

65pts

Above Cutoff ≥85

30(30%)

27M Trend

↑ 3267%

Points Distribution

Queue Trend (27M)

EOI counts may include multi-state nominations.

Related occupations

This unit group 3131