ICT Customer Support Officer

Assessed by TRA

ANZSCO 313112STSOL

Subclass 190, 491 invitation rounds, points cut-offs & EOI trends

As of 11 October 2024, subclass 190 invitations for ICT Customer Support Officer (ANZSCO 313112) were issued at 85 points.

⬡ Personal report

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01

Latest ICT Customer Support Officer invitation rounds & points

Subclass 190

85pts

11 Oct 2024

Unchanged · 2 rounds so far this FY

→ See full round history

Subclass 189 wait estimates · — EOI pool

Not enough recent rounds to compute a wait estimate for this subclass.

189 rank can be estimated from points and DOE; 190 and state/territory-nominated 491 are selected by each jurisdiction under its own policy and priorities, so a national EOI queue rank doesn't apply.

03

Is my points score enough for ICT Customer Support Officer?

Can I get invited for ICT Customer Support Officer with my points?

04

189 Invitation Predictions

What points and Date of Effect may be needed for ICT Customer Support Officer in the next 189 round?

Calculate invitation predictions

Compare all occupations

See the predicted cutoff score and Date of Effect for ICT Customer Support Officer if a given number of 189 invitations are issued in the next round.

05

Cut-offs & capacity

Minimum Points Invited

All sources · 2 data points

Points Summary

Highest

85

Lowest

85

Average

85

Across 2 federal rounds

Point Reality Gauge

EOI minimum vs actual invited

Minimum (65)Actual (85)

Key Insights for ICT Customer Support Officer

  • ↔

    Points are stable. The minimum invited score has remained consistent over recent rounds, though the next round can still move with round size and EOI pool changes.

  • ℹ

    2 rounds so far in FY24-25. ICT Customer Support Officer has been invited in 2 invitation rounds this financial year. The round count alone doesn't indicate future demand or guarantee invitations.

06

A profile of the invited

07

ICT Customer Support Officer EOI queue & points distribution

How many people are ahead of me in the EOI pool for ICT Customer Support Officer?

EOI Pool Distribution (All Subclasses)

08/2026 snapshot · 663 submitted EOIs in queue

SkillSelect ↗

Peak Points

80

At 85+ pts

153

Below Cutoff

510

EOI Submission Trends

Feb 24 – Aug 26

Latest

663

MoM Change

-76 (-10.3%)

Peak Month

Nov 25 (861)

EOI Queue Age

Backlog by submission month — 08/2026 snapshot

Counts may differ from the EOI pool total. "Month Submitted" reflects the last submission date, and the Qlik data model may distribute EOIs across multiple months. Use this chart for relative distribution, not absolute queue sizes.

SkillSelect ↗
≥

In Queue

663

Oldest Waiting

Aug 24

Total Invited

20

Invitation Trends

May 24 – Aug 26

Latest

12

MoM Change

0 (0.0%)

Peak Month

Jun 25 (20)

08

ICT Customer Support Officer round history

Round History

  • 190SACommunity
    85
    Est. Invitations
    —
    ·
    Salary
    💰-
    ·
    DOE / EOI
    offshore
  • 190SACommunity
    85
    Est. Invitations
    —
    ·
    Salary
    💰-
    ·
    DOE / EOI
    offshore
FederalSkillSelectOfficialState governmentCommunityCrowdsourced
09

ICT Customer Support Officer 190 / 491 state nominations

Which states nominate ICT Customer Support Officer for 190 or 491?

190/491 State Nominations

EOI queue & eligibility per state for this occupation

NSW?Unknown

93EOIs

Peak Bracket

80pts

Above Cutoff ≥85

18(19%)

30M Trend

↑ 820%

Points Distribution

Queue Trend (30M)

VIC✓Listed

163EOIs

Peak Bracket

80pts

Above Cutoff ≥85

42(26%)

30M Trend

↑ 2200%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

QLD?Unknown

52EOIs

Peak Bracket

65pts

Above Cutoff ≥85

10(19%)

30M Trend

↑ 2450%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

SA?Unknown

212EOIs

Peak Bracket

80pts

Above Cutoff ≥85

54(25%)

30M Trend

↑ 20100%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

WA?Unknown

58EOIs

Peak Bracket

70pts

Above Cutoff ≥85

9(16%)

30M Trend

↑ 5700%

Points Distribution

Queue Trend (30M)

TAS?Unknown

41EOIs

Peak Bracket

65pts

Above Cutoff ≥85

8(20%)

30M Trend

↑ 3900%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

NT?Unknown

60EOIs

Peak Bracket

70pts

Above Cutoff ≥85

15(25%)

30M Trend

↑ 1060%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

ACT?Unknown

86EOIs

Peak Bracket

80pts

Above Cutoff ≥85

24(28%)

30M Trend

↑ 2767%

Points Distribution

Queue Trend (30M)

EOI counts may include multi-state nominations.

10

Common questions about ICT Customer Support Officer

What are the latest 190 and 491 cut-offs for ICT Customer Support Officer?

For ICT Customer Support Officer: subclass 190 was last invited at 85 points (11 October 2024).

How do I compare to applicants who got invited for ICT Customer Support Officer?

Subclass 190 and state/territory-nominated 491 invitations are issued by each state and territory under its own policy and priorities — not by national EOI queue order. ImmiTrend's Check My Score compares your points, English, salary, partner status, onshore/offshore status and NAATI against community-reported invited samples for ICT Customer Support Officer. Samples may be incomplete — for reference only, not a guarantee.

Which states nominate ICT Customer Support Officer for 190/491?

ICT Customer Support Officer has state-nomination activity in: VIC. State lists and quotas change each program year — check each state's official list.

How often are ICT Customer Support Officer invitation rounds held?

ICT Customer Support Officer has received invitations in 2 rounds so far in FY24-25.

Related occupations

This unit group 3131

Related:Guide: check your 189 invitation chancesFirst 189 round of 2026-27, September update: every occupation’s projected cutoff189 invitation chances
Last updated 31 August 2026Sources:OfficialEstimated

Community-reported and estimated figures are indicative and may be incomplete — treat them as a guide, not a guarantee. Official figures come from Home Affairs / SkillSelect.

General information only — not migration advice.

Compiled by ImmiTrend from official SkillSelect data.