Customer Service Manager

Assessed by VETASSESS

ANZSCO 149212STSOL

Subclass 190, 491 invitation rounds, points cut-offs & EOI trends

As of 8 January 2025, subclass 190 invitations for Customer Service Manager (ANZSCO 149212) were issued at 65 points.

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01

Latest Customer Service Manager invitation rounds & points

Subclass 190

65pts

8 Jan 2025

1 round so far this FY

See full round history

Subclass 189 wait estimates · — EOI pool

Not enough recent rounds to compute a wait estimate for this subclass.

189 rank can be estimated from points and DOE; 190 and state/territory-nominated 491 are selected by each jurisdiction under its own policy and priorities, so a national EOI queue rank doesn't apply.

03

Is my points score enough for Customer Service Manager?

Can I get invited for Customer Service Manager with my points?

04

189 Invitation Predictions

What points and Date of Effect may be needed for Customer Service Manager in the next 189 round?

Calculate invitation predictions

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See the predicted cutoff score and Date of Effect for Customer Service Manager if a given number of 189 invitations are issued in the next round.

05

Cut-offs & capacity

Minimum Points Invited

All sources · 1 data points

Points Summary

Highest

65

Lowest

65

Average

65

Across 1 federal round

Point Reality Gauge

EOI minimum vs actual invited

Minimum (65)Actual (65)

Key Insights for Customer Service Manager

  • Points are stable. The minimum invited score has remained consistent over recent rounds, though the next round can still move with round size and EOI pool changes.

  • 1 round so far in FY24-25. Customer Service Manager has been invited in 1 invitation round this financial year. The round count alone doesn't indicate future demand or guarantee invitations.

06

A profile of the invited

07

Customer Service Manager EOI queue & points distribution

How many people are ahead of me in the EOI pool for Customer Service Manager?

EOI Pool Distribution (All Subclasses)

08/2026 snapshot · 1,599 submitted EOIs in queue

Peak Points

70

At 65+ pts

1,502

Below Cutoff

95

EOI Submission Trends

Feb 24 – Aug 26

Latest

1,599

MoM Change

-139 (-8.0%)

Peak Month

Jan 26 (1,866)

EOI Queue Age

Backlog by submission month — 08/2026 snapshot

Counts may differ from the EOI pool total. "Month Submitted" reflects the last submission date, and the Qlik data model may distribute EOIs across multiple months. Use this chart for relative distribution, not absolute queue sizes.

In Queue

1,599

Oldest Waiting

Aug 24

Total Invited

61

Invitation Trends

Apr 24 – Aug 26

Latest

40

MoM Change

-1 (-2.4%)

Peak Month

Nov 25 (47)

08

Customer Service Manager round history

Round History

  • 190TASCommunity
    65
    Est. Invitations
    ·
    Salary
    💰-
    ·
    DOE / EOI
    onshore
FederalSkillSelectOfficialState governmentCommunityCrowdsourced
09

Customer Service Manager 190 / 491 state nominations

Which states nominate Customer Service Manager for 190 or 491?

190/491 State Nominations

EOI queue & eligibility per state for this occupation

NSW?Unknown

182EOIs

Peak Bracket

70pts

Above Cutoff65

167(92%)

30M Trend

853%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

VICListed

312EOIs

Peak Bracket

70pts

Above Cutoff65

287(92%)

30M Trend

1445%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

QLD?Unknown

100EOIs

Peak Bracket

70pts

Above Cutoff65

93(93%)

30M Trend

3233%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

SA?Unknown

343EOIs

Peak Bracket

70pts

Above Cutoff65

306(89%)

30M Trend

3456%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

WA?Unknown

378EOIs

Peak Bracket

80pts

Above Cutoff65

353(93%)

30M Trend

4056%

Points Distribution

Queue Trend (30M)

TAS?Unknown

96EOIs

Peak Bracket

70pts

Above Cutoff65

89(93%)

30M Trend

3033%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

NT?Unknown

145EOIs

Peak Bracket

80pts

Above Cutoff65

127(88%)

30M Trend

13100%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

ACT?Unknown

210EOIs

Peak Bracket

70pts

Above Cutoff65

189(90%)

30M Trend

1454%

Points Distribution

Queue Trend (30M)

Invited & Lodged (30M)

EOI counts may include multi-state nominations.

10

Common questions about Customer Service Manager

What are the latest 190 and 491 cut-offs for Customer Service Manager?

For Customer Service Manager: subclass 190 was last invited at 65 points (8 January 2025).

How do I compare to applicants who got invited for Customer Service Manager?

Subclass 190 and state/territory-nominated 491 invitations are issued by each state and territory under its own policy and priorities — not by national EOI queue order. ImmiTrend's Check My Score compares your points, English, salary, partner status, onshore/offshore status and NAATI against community-reported invited samples for Customer Service Manager. Samples may be incomplete — for reference only, not a guarantee.

Which states nominate Customer Service Manager for 190/491?

Customer Service Manager has state-nomination activity in: VIC. State lists and quotas change each program year — check each state's official list.

How often are Customer Service Manager invitation rounds held?

Customer Service Manager has received invitations in 1 rounds so far in FY24-25.

Last updated 31 August 2026Sources:OfficialEstimated

Community-reported and estimated figures are indicative and may be incomplete — treat them as a guide, not a guarantee. Official figures come from Home Affairs / SkillSelect.

General information only — not migration advice.

Compiled by ImmiTrend from official SkillSelect data.